Last Updated: 19 February 2025

At Himalayas Homestays, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We collect the following types of information when you use our website:
● Personal Information: Name, email, phone number, and payment details when you
book a homestay.
● Homestay Details: Information provided by homestay owners for listing their properties.
● Usage Data: Browsing activity, IP address, and device information to improve our services.

2. How We Use Your Information

We use your data to:
● Process bookings and payments.
● Communicate booking confirmations and updates.
● Improve website functionality and user experience.
● Provide customer support.
● Comply with legal requirements.

3. Payment Security

● All payments are processed securely using encrypted transactions.
● We do not store your payment details on our servers.

4. Data Sharing & Third Parties

We do not sell or rent your personal data. However, we may share information with:
● Homestay Owners: Only the necessary details to manage your booking.
● Service Providers: Trusted partners who assist in website operations and payment
processing.
● Legal Authorities: If required by law or to prevent fraud.

5. Cookies & Tracking

● We use cookies to enhance your browsing experience and analyze website traffic.
● You can manage cookie settings in your browser.

6. Data Protection

● We implement security measures to protect your data from unauthorized access.
● While we take all necessary precautions, no method is 100% secure.

7. Your Rights

You can request to:
● Access, update, or delete your personal data.
● Opt out of marketing communications.

8. Prohibited Activities & Legal Action Against Spamming

We take spam and unauthorized communications seriously. Users are strictly prohibited from
sending unsolicited messages, promotional content, or engaging in any form of spamming
through our platform.
If any individual or entity is found to be engaging in spamming or any other abusive
communication practices, we reserve the right to:
● Suspend or terminate their access to our services.
● Report the violation to relevant authorities under applicable laws.
● Pursue legal action, including but not limited to seeking damages and injunctive relief.
Any violation of this policy may result in legal consequences as per the Information
Technology Act, 2000, and other applicable laws in India.

9. Contact Us

For any privacy-related concerns, contact us at:
– Email: contact@himalayashomestays.com
By using our website, you agree to this Privacy Policy. We may update this policy, and any
changes will be posted here.